Customer Service

Tuxedo Rentals - Frequently Asked Questions (FAQ’s)
How do I reserve a tuxedo for my event?

How long will it take to get the tuxedo to me?

When do I ship the tuxedos back?

Where do I ship the tuxedos to?

What are the shipping costs?

Don't see your question here? View our full list of Tuxedo Rental Frequently Asked Questions (FAQ's).

Tuxedo Purchases - Frequently Asked Questions (FAQ’s)
How do I return my order?
Can I exchange the item(s) I ordered?
If I place my order today, when will I receive it?
How do I determine if a costume is the correct size?
If an item is out of stock, when will it be back in stock?
How do I check the status of my order?
Do you ship Internationally?
I got a credit card or address error message. What do I do?

Don’t see your question here? View our full list of Frequently Asked Questions (FAQ’s).

Please note:
Costume styles (colors and fabrics) are subject to change without notice, due to the manufacturer’s production. These changes, no matter how slight, are beyond our control. We do our best to catch these issues before they arise however, the Manufacturers do not always notify us of these variations. We do reflect any changes in the website descriptions and images as soon as we become aware of them. We apologize for any inconvenience this may cause. Thank you for your understanding.